Josh Amer is a technology strategist at Dynamit, which builds healthcare technology for physicians, research professionals, health systems and more. Connect with Josh on Twitter at @jdamer or via email at email@example.com.
Rather than looking at other consumer-oriented industries' tactics, looking at strategies and processes can give us better insight into what will make a greater impact on the future of the healthcare experience.
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HHS Secretary Alex Azar testified at the House Energy and Commerce Subcommittee on Health on Thursday. Credit: YouTube